Talkbox

Community is back.

For years, brands turned off comments. Too risky. Too toxic. Too expensive to moderate. Talkbox changes that: AI moderation that understands the moment. Fan loyalty with interactivity, rewards and statuses. Compliance tooling for today's reality.

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AWS Bedrock
Anthropic
OpenAI
Databricks
The problem

Why big brands got the fear

dangerous

Toxicity killed comments

One hate speech incident costs more than a year of engagement revenue. Brands chose silence over risk.

speed

Moderation doesn't scale

Human moderators can't keep up with live events. 10,000 comments per minute during a match. 3 moderators.

gavel

Regulators demand proof

Ofcom, the DSA, brand partners: they all ask "How do you moderate?" Most platforms can't answer with evidence.

How Talkbox works

AI that gets the moment

shield

AI Safety Layer

PII automatically masked. Profanity caught before AI even evaluates. Prompt injection blocked at the infrastructure layer.

smart_toy

Context Engine

7 safety categories scored per comment. Understands sports banter vs hate speech.

target

Topic Proximity

Measures how on-topic each comment is. Detects drift before conversations derail.

person_check

Human Queue

Borderline comments go to human review with AI recommendations and keyboard shortcuts.

"He's absolutely finished"

About a footballer's performance

Banter - Approved

"This war could've been avoided"

Posted in a football match chat

Off-topic - Rejected

"She's so fake"

About a reality TV contestant

Opinion - Approved
Intelligence from every conversation

Comments that tell you what fans think

Every comment is a signal. Talkbox turns unstructured conversation into structured audience intelligence, live.

monitoring

Sentiment Pulse

Real-time mood across your audience. See shifts as they happen during live events.

radar

Topic Drift Radar

Detects when conversations veer off-topic. Alert your team before things escalate.

verified_user

Brand Safety Score

A single 0-100 score combining toxicity, rejection rate, and topic drift. Share it with sponsors.

group

Fan Personas

Anonymous behavioural profiles. Know who is engaging and how to keep them coming back.

92%
Brand Safety
78%
Positive Sentiment
0.91
Topic Proximity
Built for your team

Made for product, editorial and development teams

group

Turn passive viewers into participants

Live polls with animated results, prediction games with countdown timers and reveal animations, and 10-second moment reaction bursts. Every tap is a data point.

loyalty

Fan loyalty that self-moderates

Comments earn points and tiers. Bad behaviour costs rank. Fans police themselves.

monitoring

Sentiment pulse, live

See audience mood in real-time. "80% of fans are angry about the substitution." Act on it.

campaign

Sponsor integration

Sponsored questions and polls generate first-party audience data. No cookies needed.

code

Two-line embed

<div> + <script>. No build step. Works with WordPress, Contentful, React, Next.js, any CMS.

api

REST API, 33 endpoints

No SDK required. Just fetch. Comments, reactions, replies, reports, bans, filters, stats.

shield

AI Safety Layer

PII masking, profanity detection, prompt injection protection. All at the infrastructure layer. $0.00003/comment.

package_2

React component

<MonterosaTalkbox /> with TypeScript types. Dark/light themes. CSS custom properties for branding.

history

Moderation audit log

Every decision timestamped, attributed, exportable. Evidence for Ofcom, DSA, and brand partners.

verified_user

Brand Safety Score

0-100 per topic, visible to sponsors. "This topic is 94% brand-safe." Real-time confidence metric.

visibility_off

Silent moderation

Users don't know they're being moderated. Rejected content vanishes without notification. No streisand effect.

translate

Cultural intelligence

Living dictionary of evolving youth language. Detects coded slang, emoji phonetics, and regional variations.

See it live

Fast, silent moderation

AI screens every comment in under 2 seconds. By default, moderation is silent: rejected comments simply never appear. The author still sees their own message. No notification, no drama. Shadow banning works the same way. You can switch to transparent moderation per topic if you prefer.

Transfer Deadline Day Live
S
ScoutReport2m ago
Hearing the deal is close. Medical tomorrow morning.
T
TransferTracker1m ago
Big signing if true. Would change everything 🔥
U
You just now
smart_toy AI Analysis
Topic Proximity
Message...
arrow_upward

Open the full interactive demo →

Ship in minutes

Two lines. Any site.

WordPress, Contentful, React, static HTML. Drop it in, it works.

<!-- Monterosa Talkbox --> <div id="monterosa-talkbox" data-topic="my-article-123" data-mode="comments"></div> <script src="https://cdn.monterosa.co/talkbox/widget.js" data-space="YOUR_SPACE_ID" async></script>
chat
Chat
forum
Comments
trending_up
Forum
play_circle
Video
how_to_vote
Polls
emoji_events
Predictions
celebration
Reactions
Beyond comments

Interactive elements, native to the conversation

Polls, predictions and moment reactions appear inline between messages. Every tap generates first-party audience data.

City vs Liverpool 2,847 watching
K
KopEnd_992m
City look shaky at the back today
M
MatchdayMike1m
Haaland invisible. Get him on the ball
Message...
arrow_upward

Try it live in the demo →

Powered by Monterosa Loyalty

Engagement that rewards good fans

Comments earn points. Points earn tiers. Tiers unlock features. Bad behaviour costs rank. The community polices itself.

Bronze Silver Gold Platinum
Feature Bronze Silver Gold Platinum
Text comments
Reactions
Replies
GIFs & polls
Predictions
Custom avatar, highlighted name
Moderation Studio

The control room for your content team

Real-time dashboard. Keyboard shortcuts for speed. AI recommendations on every comment. One-click approve or reject.

Pricing

Start free. Scale with confidence.

Starter

Free

For experimentation

  • 1 topic
  • 1,000 messages/month
  • AI moderation
  • Community support
Start Free
Most popular

Pro

$299/mo

For production

  • Unlimited topics
  • 100,000 messages/month
  • AI moderation + Guardrails
  • Fan Intelligence
  • Loyalty integration
  • Brand Safety Score
  • Priority email support
Start Trial

Enterprise

Custom

For broadcast and publishing

  • Volume pricing
  • Unlimited messages
  • Compliance pack
  • Safeguarding reports
  • Custom SLA
  • Dedicated CSM
Talk to Sales
Built on AWS SOC 2 GDPR Ofcom Ready 99.9% SLA Zero Idle Cost

Ready to bring community back?

No credit card. No risk. Give your fans a place they can call their own.